WELCOME TO FAMILY Relationship SERVICES TRUST

Nga Ratonga Tuhononga Whanau

PLEASE STAY SAFE

OUR XMAS HOURS

The office is closed from Friday 20 December 2024 and re-opening on Monday 13 January 2025.

If you have a serious issue during this period, please refer to the emergency numbers below.

NEED IMMEDIATE HELP?

If you or someone else is in danger right now CALL 111

​Women's Refuge – 0800 733 843

Shine domestic abuse services – 0508 744 633  

HeyBro helpline - supporting men to be free from violence 0800 439276 

Family violence information line - to find out about local services or how to help someone else 0800 456 450 

Shakti - for migrant and refugee women 0800 742 584

Te Puna Oranga – Kaupapa Maori crisis line 0800 222 042  

Youthline – free text 234 or email talk@youthline.co.nz

Need to talk? - Free call or text 1737 for mental health support 

Safe to talk sexual harm helpline – 0800 044334, text 4334, email support@safetotalk.nz 

Creating Safer Families

Building Stronger Communities

Creating Safer Families ✲ Building Stronger Communities ✲

Welcome to Family Relationship Services Trust, your dedicated partner in fostering safe and respectful family environments in the Thames/Coromandel and Hauraki regions. We specialise in addressing and preventing family harm through education, intervention, and comprehensive support services.

  • Community Services

    Discover our range of targeted services designed to address and prevent family harm, fostering a safer environment for whole whanau and the wider Coromandel community.

    Learn More

  • Courses - School & Work

    Explore our specialised courses designed to educate and promote mental well-being in schools and workplaces, contributing to improved personal outcomes and more respectful environments.

    Learn More

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OUR MISSION

Working for Peace in the Home Te ohu Whakaaio Kainga

Our Promise

Responsive

Responsive Care

Swift Support When It Matters Most

At Family Relationship Services Trust, we understand the urgency and sensitivity surrounding issues of family harm. Our team is committed to responding within 24 hours, ensuring that those in need receive timely and effective support.

Ethical

Ethical Practice

Upholding Safety and Integrity

Ethical practice is the cornerstone of our services. We adhere strictly to the best practice procedures, ensuring that every action we take prioritises the safety and well-being of everyone involved.

Confidential

Confidentiality

Safeguarding Privacy with Utmost Respect

Our team takes every measure to protect the privacy and confidentiality of individuals and families. Respecting and safeguarding personal information is not just a policy but a promise - ensuring that those who seek our help can do so with confidence.